Shipping Policy

Receiving time = Processing time + Shipping time

FREE shipping on orders over $79.00 USD

Processing

The product processing time depends on the time frame of the quality check, the packaging and also on the store contingent of the individual product.

What is the processing time?

The item's processing time is the time from receiving your order to physically dispatching it. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction. This can involve detailed in-house checks: e.g. material quality, zippers, seams, embellishments and motifs, interiors, lining, etc.

The total processing time varies depending on the complexity, design and size of the specific product or article. Larger orders will naturally take longer. It normally takes within 24 hours of business day for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 3–5 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.

* If you would like to cancel a back ordered item in your order, simply send us your request by submitting a ticket, we will get back to you within 24 hours.

Worldwide Shipping

* The shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected due to an invalid address, customs clearance procedures or other causes.

Note on Taxes & Duties

For most countries, you do not need to pay for importing fees, duties, or VAT (Value Added Tax). However, for some limited countries (especially some European countries such as Germany, Italy, UK, and Canada), you may need to pay duties or VAT according to the corresponding levying rules.